Depot Repair
1.The two sides communicate with each other and preliminarily judge the quality problem, and then disassemble it (whether it is finally repaired or not, the expenses of disassembly and assembly will be incurred, ranging from 400-20000 yuan, which will be determined according to the product model size and difficulty of disassembly).2.Take photos of the damage situation and make a test report.
3.Itemized quotation. The quotation includes disassembly and maintenance work hours cost, parts cost, cleaning cost, painting cost, assembly, packaging and transportation cost and profit.
4.After the customer agrees with the after-sales report and quotation, they need to sign the maintenance contract and formal maintenance starts. If the customer does not agree with the after-sales report and quotation, we will return the original product to the customer, and only charge the expenses of disassembly, assembly, cleaning and logistics.
5.As the maintenance products are mostly old products that have been used for a long time, many products will have their service life exhausted or have suffered injuries, so the after-sales warranty is half a year according to the industry rules.
On-site maintenance
1.Before going to the site, customers need to provide the product nameplates and exchange products abnormal situation. (in order to prepare tools and accessories in advance)2.Car travel and accommodation costs, taxi costs for on-site maintenance, without deviating from the actual medium price of 10%, on-site maintenance in accordance with the hourly rate per person.Time is calculated from departure.
3.The same charges are made on-site due to inadequate maintenance conditions or inadequate preparation of parts. It is recommended to avoid on-site maintenance as much as possible, and it is better to return to the factory.
4.If on-site maintenance is performed, parts costs are calculated separately.
